FAQ

Q. Are there any participation requirements or age restrictions for the tour?

A. The tour is limited to participants aged 16 and above who regularly ride bicycles.

Q. What is included in the tour? (Bicycle, helmet, guide, etc.)

A. The tour includes a cycling guide, a bicycle, and a helmet. For long tours, a support vehicle is also included.

Q. Can I choose the type and size of the bicycle?

A. We provide bicycles suitable for participants with heights ranging from approximately 150 cm to 190 cm.

Q. How are meals and breaks handled during the tour?

A. Meals are not included in the price of one-day tours. For long tours, accommodation, meals, and activity fees are included separately.

Q. What happens if it rains?

A. The tour will proceed in light rain.

Q. Is insurance included in the tour price?

A. Participants are generally required to arrange their own insurance. However, inbound insurance is included for long tours.

Q. Can I bring my own bicycle?

A. In principle, rental bicycles must be used. However, participants who are too tall for standard rental bicycles in Japan may bring their own.

Q. Are there specific clothing or items I need to bring?

A. Participants should wear comfortable clothing, non-flared pants, sneakers or other sports-appropriate shoes, and a windbreaker for temperature adjustment.

Q. What is the cancellation policy?

A. Please refer to this page for the cancellation policy.

Q. Are English-speaking guides available?

A. A native English-speaking guide will be available.

Q. Do I need to undergo any training before joining the tour?

A. No prior training is required as long as you can ride a bicycle for approximately 10 kilometers.

Q. Can I participate with children?

A. Participants must be 16 years or older and at least 150 cm in height.

Q. What payment options are available?

A. Payment must be made in advance via credit card.

Q. What safety measures are in place for cycling tours?

A. The tour is led by professionally trained cycling guides. For long tours, a mechanic from a bike shop will accompany the group.

Q. Can I request to visit specific sightseeing spots?

A. Requests are possible if the location is suitable for cycling.

Q. Can I get advice on nearby sightseeing spots after the tour?

A. Yes, we can provide recommendations.

Q. How can I apply if I want to participate individually?

A. You can join a tour if it allows individual participation and the minimum number of participants has been met.

Q. In what language is the tour conducted?

A. The tour is conducted in English.