How to Rent
This page explains the flow from booking to return. Your reservation and rental fee are paid online in advance. Insurance (if required) and any same-day options are paid at our shop on the day. The flow from booking through the day of your rental is as follows.
1Online Booking & Advance Payment
Choose your bike model, rental period, and options on this website to make your reservation.
- The rental fee is prepaid by credit card at the time of booking (advance payment).
- For rentals longer than one day (overnight / multi-day rentals), a deposit (security) is also held on your credit card at the time of booking. It is released after the bike is returned and inspected.
- Once your booking is confirmed, we will send you a confirmation email.
2Arrival & Check-in
Please arrive about 10 minutes before your reservation time. You will fill out an application form at the counter.
- Please present photo identification (driver’s license, passport, My Number card, or other government-issued photo ID).
- We will verify the details and keep a copy for our records.
- Customers aged 18 or under require a guardian to be present for the contract.
3Bicycle Insurance Check
For your safety, we will check your bicycle insurance coverage.
- In Kyoto Prefecture, enrollment in bicycle insurance is mandatory.
- If you are not covered, we can introduce insurance that you can enroll in at our shop.
4Same-day Payment (Insurance & Options)
On the day, the following are paid on the spot at the shop (same-day payment):
- Bicycle insurance fee (if enrollment is required)
- Fees for any options added on the day
- Payment method: Cash / Credit card
* The rental fee and deposit are already prepaid at the time of booking (STEP 1).
5Fitting & Condition Check
We will adjust the saddle height and more to suit your build.
- Staff and customer together check and record any scratches or damage on the bike.
- We compare against this record at return, so please point out any concerns at this stage.
6Riding Lecture (Required)
A required item for all customers. (approx. 5–10 minutes)
- How to operate the gears, brakes (front & rear), and clipless pedals (applicable models only)
- Points specific to road bikes / cross bikes
- Japanese traffic rules and cautions for riding within Kyoto City
- How to handle punctures and trouble, and emergency contact information
If you do not take the lecture, we may decline to lend the bike.
7Departure
You’re all set. Enjoy cycling in Kyoto.
8Return
At return, our staff will check the condition of the bike.
Notes on Return & Fees
Late Return
If you exceed your scheduled return time, an overtime fee of ¥1,100~ per hour (tax included / varies by model) will be charged. If you expect to be late, please contact us in advance.
Damage & Theft
In the event of damage from a fall, theft, or loss, you will be responsible for the actual cost of repair or the equivalent value of the bike. Please always lock the bike.
In Case of an Accident
If anyone is injured, first call 119 (ambulance) / 110 (police). After ensuring safety, be sure to contact our shop. Please report any accident, however minor.
ContactBy phone: 075-200-2089
By email:
What to Bring & Prepare
| Photo ID | Driver’s license / passport / My Number card, etc. (required) |
|---|---|
| Advance payment | The rental fee and deposit (for multi-day rentals) are prepaid by credit card at booking |
| Same-day payment | Insurance and option fees are paid on the day (cash or credit card) |
| Clothing | Easy-to-move clothing, trousers without wide hems, and shoes with a secure heel such as sneakers (mules, pumps, and sandals are dangerous) |
Shop Information
Address: 1090-2 Shuzei-cho, Kamigyo-ku, Kyoto 602-8155 (within walking distance of Nijo Castle)View on Google Maps
TEL: 075-200-2089
Email:
Notes on the ContractIf false statements are made regarding your name, age, contact information, or identification at the time of application, or if the bike is not returned, we may terminate the contract and take measures including legal action.
